Frequently Asked Questions

Please reach us at streetcrewdetailing@gmail.com if you cannot find an answer to your question.

Do I need to provide space or power/water?

Yes — we need safe, accessible space (driveway, carpark, or quiet street) and access to power and water. If this isn’t possible, let us know before booking and we’ll discuss options.

What if my car has existing damage?

We do a pre-start inspection before every service. Existing imperfections (swirls, scratches, faded paint, stone chips, etc.) are noted and not caused by our service. Our goal is to improve your car’s appearance, but detailing does not remove all defects.

How far in advance should I book?

We recommend booking at least 1 week ahead, especially for weekends. Same-week bookings are subject to availability.

Do I need to be home during the detail?

Not necessarily. As long as we have access to the car, power, and water, we can complete the detail while you’re away.

How should I prepare my car before a detail?

Just remove personal items and valuables. We’ll handle the rest.

How often should I get my car detailed?

Light use (city driving): every 3–4 months.
Heavy use (pets, kids, travel): every 1–2 months.
For the best results, regular detailing extends your paint and interior life.

Do you offer gift vouchers?

Yes! Perfect for birthdays, Christmas, or just surprising someone who loves their car. Send us an email and we can organise one for you.

Can I set up a regular schedule?

Absolutely. We can put you on a recurring booking (monthly, quarterly, or custom) so your car always looks fresh.

What forms of payment do you accept?

Card, bank transfer, or cash.